Terms of Service

Last Updated: 26/06/2025

Effective Date: 26/06/2025

1. Agreement Overview

These Terms of Service ("Terms") govern your use of the Pixelquestify website located at https://pixelquestify.com ("Website") and all related services provided by Pixelquestify ("Company," "we," "us," or "our").

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

2. Jurisdiction and Governing Law

Governing Law: These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

Dispute Resolution: Any disputes arising from these Terms or your use of our Website shall be resolved through:

First Step: Good faith negotiation between the parties
Binding Arbitration: If negotiation fails, disputes will be resolved through binding arbitration in Merced County, California, under the rules of the American Arbitration Association
Jurisdiction: For matters not subject to arbitration, the courts of Merced County, California shall have exclusive jurisdiction

3. Age Requirements and Verification

Minimum Age: Our games and services are intended exclusively for users who are 18 years of age or older. By using our Website, you represent and warrant that you are at least 18 years old.

Age Verification: We implement age verification measures. Users under 18 are prohibited from accessing gaming content on our Website.

Parental Responsibility: If you are a parent or guardian and believe your minor child has accessed our services, please contact us immediately at [email protected].

4. Responsible Gaming

Entertainment Purpose: Our games are designed for entertainment purposes only. We encourage responsible gaming practices.

Self-Control Measures: Users are encouraged to:

Set time and spending limits
Take regular breaks during gaming sessions
Stop gaming if it interferes with daily responsibilities
Seek help if gaming becomes problematic

Problem Gaming Resources: If you or someone you know has a gaming problem, please visit:

5. In-Game Purchases and Refund Policy

Virtual Items: Our Website may offer virtual items, game credits, or other digital content for purchase ("Virtual Items"). All purchases are final unless otherwise specified below.

Refund Policy:

Eligibility Period: Refund requests must be submitted within 14 days of purchase
Unused Items Only: Refunds are only available for unused Virtual Items
Technical Issues: Refunds for technical problems will be processed within 5-7 business days
Refund Process: Contact [email protected] with your purchase details
Payment Method: Refunds will be issued to the original payment method

No Real-World Value: Virtual Items have no real-world monetary value and cannot be exchanged for real money or transferred outside our platform.

6. Cookies and Tracking Technologies

Cookie Usage: Our Website uses cookies and similar tracking technologies to enhance your experience and provide personalized content.

Consent: By using our Website, you consent to our use of necessary cookies. You can manage optional cookies through our cookie preference center.

Third-Party Cookies: We use third-party services (analytics, advertising) that may place their own cookies. Please refer to our Privacy Policy for detailed information.

7. Intellectual Property Rights

Our Content: Pixelquestify and/or its licensors own all intellectual property rights in the Website content, including but not limited to:

Games, graphics, and audiovisual content
Software, code, and algorithms
Trademarks, logos, and branding materials
Text content and documentation

Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes only.

Prohibited Uses: You must not:

Copy, reproduce, or redistribute any content from our Website
Sell, rent, lease, or sublicense any materials from our Website
Reverse engineer, decompile, or disassemble our games or software
Create derivative works based on our content
Use our content for commercial purposes without written permission

8. User-Generated Content and Community Guidelines

User Content: If our Website allows users to post comments, reviews, or other content ("User Content"), the following terms apply:

Content Standards: User Content must not:

Contain hate speech, harassment, or discriminatory language
Include personal information of others without consent
Violate intellectual property rights
Promote illegal activities or harmful behavior
Contain spam, advertising, or commercial solicitation
Include malicious code or security threats

Content Moderation: We reserve the right to:

Monitor, review, and moderate all User Content
Remove content that violates these Terms without notice
Suspend or terminate accounts for repeated violations
Cooperate with law enforcement regarding illegal content

Content License: By posting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content in connection with our services.

Reporting Violations: To report inappropriate content, contact [email protected].

9. Account Security and Responsibilities

Account Protection: If account creation is required, you are responsible for:

Maintaining the security of your login credentials
All activities that occur under your account
Notifying us immediately of any unauthorized access
Providing accurate and current information

Account Termination: We may suspend or terminate accounts for violations of these Terms, illegal activity, or misuse of our services.

10. Website Availability and Technical Issues

Service Availability: We strive to maintain Website availability but do not guarantee uninterrupted access. Maintenance, updates, or technical issues may cause temporary unavailability.

Technical Support: For technical issues, contact [email protected]. We will make reasonable efforts to resolve issues promptly.

11. Third-Party Links and Services

External Links: Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of external sites.

Third-Party Integration: Any third-party services integrated into our Website are governed by their respective terms of service and privacy policies.

12. Limitation of Liability and Disclaimers

Service Disclaimer: Our Website and services are provided "as is" and "as available." We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability: To the maximum extent permitted by law, Pixelquestify shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Service interruptions or technical failures
User-generated content or third-party actions

Maximum Liability: Our total liability to you for any claims shall not exceed the amount you paid to us in the 12 months preceding the claim.

Exceptions: Nothing in this limitation excludes liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Violations that cannot be excluded under applicable law

13. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. Our Privacy Policy is incorporated into these Terms by reference.

14. Changes to Terms

Modification Rights: We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting the updated Terms on our Website.

Notification: For material changes, we will provide notice through email or Website banner for at least 30 days before the changes take effect.

Continued Use: Your continued use of our Website after changes constitutes acceptance of the modified Terms.

Change Log:

26/06/2025: Comprehensive update including jurisdiction clauses, age restrictions, responsible gaming provisions, refund policy, and enhanced user content guidelines

15. Termination

Termination by You: You may stop using our Website at any time.

Termination by Us: We may terminate or suspend your access immediately for:

Violation of these Terms
Illegal or harmful activity
Risk to other users or our services
Extended periods of inactivity

Effect of Termination: Upon termination, your right to use our Website ceases immediately. Provisions regarding liability, intellectual property, and dispute resolution survive termination.

16. Severability and Entire Agreement

Severability: If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pixelquestify regarding your use of our Website.

17. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

General Support: [email protected]
Legal Inquiries: [email protected]
Phone: +1 002 708-441
Mailing Address:
Pixelquestify
3197 Blue Bells Court
Merced, CA 95341
United States

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM PST

Response Time: We will respond to inquiries within 2-3 business days.

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.